Refund and Returns Policy
Return Conditions:
We accept returns under the following conditions:
-
The product is damaged, defective, or incorrect.
-
You must raise a return request within 48 hours of delivery.
-
The product must be unused, unwashed, and with original tags and packaging.
Non-Returnable Items:
-
Sarees that have been customized (e.g., fall/pico done)
-
Sarees bought on clearance or during heavy discount sales
How to Raise a Return Request:
-
Email us at bandhanisaree8@gmail.com with order ID, reason, and photo/video proof.
-
Our team will review and approve the return.
-
You must ship the product back to our return address (we will share it via email).
-
Once we receive and inspect the product, your refund will be processed.
Refund Timeline:
Refunds (for prepaid orders) are processed within 10–15 business days to the original payment method.
COD refunds will be processed via UPI or bank transfer.